whole thing! Suprisingly the customer service lady was extremely nice
and took my whole complaint down (again, since I also sent a letter to
customer service) and was very apologetic. She said that it will go
through corporate, then regional, and then directly to the store. So I
feel somewhat satisfied. Casey ended up writting this amazing letter
too. I think we've both felt like we were able to make a statement!
3 comments:
I'm glad they were cooperative and I certainly hope that woman never does that to anyone else ever again!
Bravo! Glad to hear an update on that one.
B.
Good! Thanks for posting an update on this, I was wondering how it was going.
Post a Comment